Terms & Conditions

Company Terms

Sindhoora Gold terms and conditions outline user eligibility, purity verification, fair pricing based on live market rates, payment methods, and legal compliance for selling gold securely.

Eligibility and Identification

1. Must be 18 years or older.
2. Valid government-issued photo ID (Aadhaar, PAN card, or voter ID) required.
3. Proof of ownership or valid bill/invoice may be requested for high-value transactions.

Evaluation and Purity Testing

1. Gold is tested using modern non-destructive XRF purity testing machines or traditional touchstone methods.
2. Testing is done in the presence of the customer.
3. Final weight and purity assessment determined by Sindhoora Gold is final and binding.

Pricing and Payment

1. Purchase price is calculated using the live market gold rate at the final time of valuation.
2. Payments are made via bank transfer (NEFT/RTGS/IMPS) or account payee cheque.
3. Cash payouts are limited as per local tax and banking laws.

Legal and Compliance

1. Sellers declare they are the absolute owners of the gold and it is free from any legal claims or liens.
2. All transactions comply with anti-money laundering and local taxation rules.
3. Details of transactions are securely stored and may be shared with authorities if required by law.